1800hotels.com Terms and Conditions

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Disclaimer 1800hotels.com

It is the clients responsibility to read the terms and conditions.

Liability

1800hotels.com will not be liable for any claims, damages, costs, losses, expenses or liabilities whatsoever, arising out of or in connection with or related to the use of this website or the information or services provided on it or through our call center.

In addition 1800hotels.com will not be liable for:

1. Any economic losses (including loss of revenues, profits, contracts, business, data, data use or anticipated savings); or
2. Any loss of goodwill or reputation; or
3. Any special or indirect or consequential losses;

1800hotels.com urges guests to review travel prohibitions, warnings, announcements an advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

1800hotels.com does not represent or warrant that travel to international destinations is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

Website

The website at no time should be utilized to breach any laws or cause menace directly or to any third parties. 1800hotels.com will not be liable for any actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the service by you or any other person.

1800hotels.com website and telephone reservations

Descriptive material on hotels and service is drawn from information provided by the suppliers and the hotel. As an accommodation booking agency (as opposed to a tour operator) 1800hotels.com cannot be held responsible for any inaccuracies in such information nor can liability be accepted for changes to facilities which are not communicated to us by the hotel. Particular features or facilities in hotel descriptions form part of the hotel standard offering and their availability cannot be guaranteed unless specifically requested by our client and confirmed by 1800hotels.com in writing.

1800hotels.com reserves the right to amend prices due to currency fluctuations however once payment is received the price is fixed regardless of currency fluctuations.

In the unlikely event that the hotel cannot provide the booked accommodation, you (our client) accept that the hotels responsibility is to find an alternative of at least a similar standard and to provide transportation as appropriate to the alternative hotel. 1800hotels.com takes every precaution to ensure hotels are professionally managed so that any such occurrence is rare. 1800hotels.com shall have no liability in respect of any costs, losses or damages existing out of or in connection with a relocation of accommodation, since such relocation is outside 1800hotels.com control.

These Terms are subject to USA governing law and you hereby submit to the exclusive jurisdiction of the Courts of Florida.

Terms and Conditions

Agreement between Customer and 1800hotels.com:

This Website, 1800hotels.com, is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. This Website is offered to you (our client) conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below. By accessing or using 1800hotels.com website (the Website) in any manner, you agree to be bound by the terms and conditions set forth below. If you do not accept all of these terms and conditions, please do not use this Website. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

Conditions of website usage, the customer must warrant that;

• You are 18 years old of above.
• You have the legal authority to create a binding agreement.
• You will only make genuine bookings for you or for another person who you are legally authorized to act for.
• If you have an 1800hotels.com account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
• You will use this Website in accordance with this Agreement,
• All information supplied by you on this Website is true, accurate, current and complete, and

Prohibited Activities

• make any false or fraudulent reservations.
• access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
• violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
• use this Website or its contents for any commercial purpose;
• take any action that will or potentially put pressure on our site infrastructure
• Deep-link to any portion of this Website for any purpose without our express written permission; or
• Utilize parts of the site infrastructure into any other website without our prior written authorization.

Licenses and Site Access

1800hotels.com grants a limited license to make personal use only of the Website. Such grant does not include, without limitation: (a) any resale or commercial use of the Website or content therein; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of the Site and its contents; or (d) use of any data mining, robots or similar data gathering and extraction methods. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of 1800hotels.com or any third party.

You may not use, frame or utilize framing techniques to enclose any 1800hotels.com trademark, logo or other proprietary information (including the images found at this Site, the content of any text or the layout/design of any page or form contained on a page) without 1800hotels.com's express written consent. Further, you may not use any Meta tags or any other "hidden text" utilizing a 1800hotels.com name, trademark or product name without 1800hotels.com's express written consent.

Indemnification

You agree to indemnify and hold harmless 1800hotels4U, LLC from any claim, action, demand, loss or damages (including attorneys' fees) made or incurred by any third party arising out of or relating to your conduct, your violation of these terms and conditions, or your violation of any rights of a third party.

Disclaimer of Warranties

You (our client) expressly agree that use of this site is at your sole risk.

To the fullest extent permissible pursuant to applicable law, 1800hotels4U, LLC and its affiliates disclaim all warranties of any kind, either express or implied, including but not limited to any warranties of title, or implied warranties of merchantability or fitness for a particular purpose. no oral or written information provided by 1800hotels4U, LLC or its affiliates, officers, directors, employees, agents, providers, merchants, sponsors, licensors or the like shall create a warranty; nor shall you rely on any such information or advice.

You (our client) expressly agree that use of this site, including all content, data or software distributed by, downloaded or accessed from or through this site, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business or your computer system or loss of data that results from the download of such content, data and/or software.

1800hotels4U, LLC does not control in any respect any information, products or services offered by third parties on or through this site. 1800hotels4U, LLC and its affiliates assume no responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of content or products distributed or made available by third parties through this site.

1800hotels4U, LLC does not represent or warrant that: (1) this Website or its content will meet your requirements, (2) that the Website or content will be uninterrupted, timely, secure or error free, or that defects, if any, will be corrected, (3) that materials in this Website or information provided by 1800hotels4U, LLC via email or other means are accurate, complete, reliable, current or error-free, (4) the results that may be obtained from use of 1800hotels4U, LLC or its content or as to the accuracy, completeness or reliability of any information obtained through use of the site, or (5) confidentiality of information transmitted through this Website will be maintained.

1800hotels4U, LLC assumes no responsibility for any damages suffered by a you, including, but not limited to, loss from non-delivery of travel services purchased from travel companies listed on 1800hotels4U, LLC.

Some states do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you.

All Reservations; on receipt of invoice and voucher it is imperative that you check and confirm all reservation details. 1800hotels.com must be notified of any discrepancies within 24Hrs. Outside of 24 hours we cannot rectify the booking and this officially becomes a chargeable amendment. Please see Amendments section.

The voucher must be presented to the hotel as this confirms both proof of booking and proof of pre-payment. Payment for extras not specified on the voucher, such as meals, drinks, mini-bar, car parking etc must be made directly to the hotel. Some hotels may require a credit card imprint on arrival and is taken to guarantee payment of incidental charges.

Use of this Website constitutes your acknowledgment that 1800hotels.com pre-negotiates certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on the Website is a combination of 1) pre-negotiated room rate for rooms reserved on your behalf by 1800hotels.com and the fee retained by 1800hotels.com to compensate us for our services. You authorize 1800hotels.com to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, and service fees. You agree that your credit card will be charged by 1800hotels.com for the total reservation price. Upon submitting your reservation request you authorize 1800hotels.com to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

You acknowledge that 1800hotels.com does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that 1800hotels.com pays to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice 1800hotels.com for tax amounts. The Hotel suppliers remit applicable taxes to the applicable taxing jurisdictions. 1800hotels.com does not act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by 1800hotels.com to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, et cetera in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservations.

Star Ratings given to hotels are provided by our suppliers, having inspected them. These conform to the British understanding of the star system in order to provide consistency across different countries. Ratings are our opinion of quality, comfort, facilities and services. They do not automatically mean that a specific facility is present. The ratings can also be higher or lower than official ratings, since the latter sometimes do not reflect the real standard of the hotel for bureaucratic or historic reasons.

2 STAR	Simple accommodation with a minimum of facilities. Rooms may not be newly decorated unless it says so in our description, but they will be clean and an acceptable level of comfort. Rooms are often small and breakfast can be basic. Ideal for those whom budget is a key consideration. Not ideal for "special" occasions or for business travelers who would want a superior level of comfort.
3 STAR	Higher level of comfort and facilities and often with a higher decorative sophistication compared to 2 star hotels. Very much the standard for quality accommodation at good price although room sizes and food (breakfast) can still vary quite considerably from country to country. Usually the minimum we would recommend to business travelers.
4 STAR	Very comfortable, good facilities and a good level of service. Usually with large and attractive public areas a bar and often a restaurant. However some small hotels we rate 4 star purely on comfort and service basis. Ideal for "special" occasions also a frequent choice for business travelers.
5 STAR	Luxurious accommodation, extensive public areas and attentive service.

Explanation of room types:

If you would like clarification of the exact type of breakfast please email info@1800hotels.com

Every care is taken to insure that hotel descriptions and images are accurate. Images and Descriptive material on hotels and service is drawn from information provided by the suppliers and the hotel. As an accommodation booking agency (as opposed to a tour operator) 1800hotels.com cannot be held responsible for any inaccuracies in such information nor can liability be accepted for changes to facilities which are not communicated to us by the hotel. Particular features or facilities in hotel descriptions form part of the hotel standard offering and their availability cannot be guaranteed unless specifically requested by our client and confirmed by 1800hotels.com in writing.

1800hotels.com’s telephone staff does not recommend any Hotels of less than 3 star standards when booking via telephone. Clients who book hotels on-line are responsible for their own research. This research should be done in advance of booking on-line, as 1800hotels.com will charge an amendment fee for such bookings that clients wish to change outside of 24 hours of the original booking being made. Please see Amendments section.

Full payment is due on all online bookings. However, 1800hotels.com has flexible payment methods for bookings via telephone. For telephone bookings a deposit of 20% deposit is due on booking and the full balance for reservations is due six weeks before the traveler travels unless otherwise agreed with 1800hotels.com.

Any booking placed/made by you, whether through the Company's website or otherwise, shall be deemed an offer by you to purchase the relevant hotel or other holiday arrangement are subject to these booking conditions. If the payment method is declined 1800hotels.com will make contact with the customer using the contact details provided by them. If the company is unable to make contact the booking will be cancelled or if payment is outstanding for any other unrelated reservations made by the same customer.

The person who makes the booking accepts these conditions on behalf of all members of the party and is responsible for all payment due from the party. Booking services with the company are currently only available to persons who are at least 18 years old. By submitting a booking you warrant and confirm to us that you comply with those arrangements.

For group bookings separate terms and conditions will be issued at time of booking with regards to payment and cancellation. Group requests can take up to 48hours to confirm.

Cancellations: All bookings which are cancelled within 0-3 days before arrival will be charged at 100%

If the booking is cancelled outside 3 days of arrival all such bookings are subject to a 20% cancellation fee. Clients who do not arrive at their hotel will be subject to 100% cancellation fee and will not receive any refund. For bookings made over the phone for a travel date over 6 weeks away, we can take a 20% deposit, with the balance payable 6 weeks before arrival, at the latest. In case of cancellation, please note that this deposit is kept in lieu of cancellation fee and is not refundable. Deposits are non-transferable between new and existing bookings.

All bookings for 1 night ONLY are subject to a 100% cancellation fee.

All bookings for clients staying in New York from Nov 1 until Dec 31 only, are subject to 100% cancellation charge due to the very busy period.

All cancellations must be received in writing either by e-mailing info@1800hotels.com, or fax (813) 384.2050 or alternatively by post to 1800hotels.com, Willow Square, 600 North Willow Avenue, Suite 101, Tampa, Florida, 33606 for USD bookings or to The Basement, 10 Cornfield Lane, Eastbourne, BN21 4NE for GBP bookings or to 1-2 The Grain Store, Distillery Lofts, Distillery Road, Dublin 3 for EUR bookings.

For practical reasons, 3 days means by 1500hrs (EST time USD bookings) (GMT time EURO and GBP bookings) on the third day before arrival. Please note that 1800hotels.com is not open on Sundays, Evenings and public holidays for admin. So cancellations during such periods should be sent direct to the hotel with a copy to 1800Hotels.com's e-mail info@1800hotels.com

Clients who leave their accommodation before the duration of their stay are NOT entitled to any refunds as this is classed as a cancellation. Please be aware of this before leaving accommodation for whatever reasons.

Amendments: Amendments of bookings can be made at a charge of $40 per person for USD bookings, £25 for sterling bookings and €25 for Euro bookings.

Amendments 0-3 days before arrival are not permitted and are classed as a Cancellation with a 100% Cancellation fee.

All Amendments must be received in writing either by e-mailing info@1800hotels.com, or fax (813) 384-2047 or alternatively by post to 1800hotels.com, Willow Square, 600 North Willow Avenue, Suite 101, Tampa, Florida, 33606 for USD bookings or to The Basement, 10 Cornfield Lane, Eastbourne, BN21 4NE for GBP bookings or to 1-2 The Grain Store, Distillery Lofts, Distillery Road, Dublin 3 for EUR bookings.

For practical reasons, 3 days means by 1500hrs (EST time USD bookings) (GMT time EURO and GBP bookings) on the third day before arrival. Please note that 1800hotels.com is not open on Sundays, evenings and public holidays for admin. So Amendments during such periods should be sent direct to the hotel with a copy to 1800hotels.com e-mail info@1800hotels.com

Remarks / Requests: Please note client requests are not guaranteed and are purely at the discretion of the Hotel check in staff. 1800hotels.com is in no way responsible for requests that have not been honored by the Hotel.

The rooms of non-arrivals are usually automatically released the following morning. Please contact 1800hotels.com or the hotel directly if the room should be held. Any cancellations or amendments must be made through 1800hotels.com and not with the hotel or this may affect any refund due to you.

1800hotels.com reserves the right to amend prices due to currency fluctuations however once payment is received the price is fixed regardless of currency fluctuations.

1800hotels.com is within its rights to implement Force Majore therefore is not liable for circumstances caused by conditions beyond its control, including natural disasters, riots, strikes, acts of terrorism, sanitary disruption, civil unrest, restrictions by local authorities.

In the unlikely event that the hotel cannot provide the booked accommodation, you (our client) accept that the hotels responsibility is to find an alternative of at least a similar standard and to provide transportation as appropriate to the alternative hotel. 1800hotels.com takes every precaution to ensure hotels are professionally managed so that any such occurrence is rare. 1800hotels.com shall have no liability in respect of any costs, losses or damages existing out of or in connection with a relocation of accommodation, since such relocation is outside 1800hotels.com control.

Customer Complaints: If a customer is dissatisfied with any aspect of their hotel, this MUST be brought to the attention of the hotel management immediately and the hotel management must be given adequate opportunity to rectify the situation from the outset. If the hotel cannot resolve matters to the customer's satisfaction 1800hotels.com must also be contacted at the earliest opportunity. During a dispute with a Hotel clients who leave their accommodation before the duration of their stay are not guaranteed any refunds and any subsequent new bookings direct with other hotels, is at the clients expense. Please beware of this before leaving accommodation for whatever reasons.

If having taken the above action the customer is still dissatisfied, complaints MUST be received in writing accompanied by any relevant documentation. All written complaints MUST be received within 30 days of the end of your stay in the hotel otherwise 1800hotels.com cannot investigate your complaint.

Complaint Investigations may take up to 8 weeks to resolve

All Irish hotels offered are contracted via 0800hotels

All vouchers issued by 1800hotels.com are subject to our Terms and Conditions. All arrangements for hotel accommodation and other services operated by person or bodies are made by 1800hotels.com as agents only and they will not be responsible for any damage, loss, injury, delay or inconvenience caused to guests as a result of arrangements unless caused by 1800hotels.com negligence.

Calls maybe recorded for quality assurance and training purposes.

Willow Square
600 North Willow Avenue
Suite 101
Tampa
Florida
33606

It is the clients responsibility to read the terms and conditions.

Liability

1800hotels.com will not be liable for any claims, damages, costs, losses, expenses or liabilities whatsoever, arising out of or in connection with or related to the use of this website or the information or services provided on it or through our call center.

In addition 1800hotels.com will not be liable for:

1. any economic losses (including loss of revenues, profits, contracts, business, data, data use or anticipated savings); or
2. any loss of goodwill or reputation; or
3. any special or indirect or consequential losses;

1800hotels.com urges guests to review travel prohibitions, warnings, announcements an advisories issured by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

1800hotels.com does not represent or warrant that travel to international destinations is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations

Website

The website at no time should be utilized to breach any laws or cause menace directly or to any third parties. 1800hotels.com will not be liable for any actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way connected to use of the service by you or any other person.

1800hotels.com website and telephone reservations

Descriptive material on hotels and service is drawn from information provided by the suppliers and the hotel. As an accommodation booking agency (as opposed to a tour operator) 1800hotels.com cannot be held responsible for any inaccuracies in such information nor can liability be accepted for changes to facilities which are not communicated to us by the hotel. Particular features or facilities in hotel descriptions form part of the hotel standard offering and their availability cannot be guaranteed unless specifically requested by our client and confirmed by 1800hotels.com in writing.

1800hotels.com reserves the right to amend prices due to currency fluctuations however once payment is received the price is fixed regardless of currency fluctuations.

In the unlikely event that the hotel cannot provide the booked accommodation, you (our client) accept that the hotels responsibility is to find an alternative of at least a similar standard and to provide transportation as appropriate to the alternative hotel. 1800hotels.com takes every precaution to ensure hotels are professionally managed so that any such occurrence is rare. 1800hotels.com shall have no liability in respect of any costs, losses or damages existing out of or in connection with a relocation of accommodation, since such relocation is outside 1800hotels.com control.

These Terms are subject to USA governing law and you hereby submit to the exclusive jurisdiction of the Courts of Florida

All contents of this website are copyrighted © 2007 1800hotels.com, LLC 2007. All rights reserved. All materials and content on this site, including, but not limited to, software, logos, trademarks, graphics, text, designs, compilations of data, hotel reports, photographs, images, maps, and other material on this site are the intellectual property of 1800hotels.com or its suppliers and are protected by international copyright law.

The web user is granted a limited, non-exclusive, non transferable, revocable license to view these materials. The web user may not copy, reproduce, store, transmit, distribute, borrow cache, modify, sell, make derivative works, or otherwise use the information without the express written consent of 1800hotels.com.

Any violation, including through robots, spiders or other automated or manual means, may result in severe civil and criminal penalties.

The information on this site is posted in good faith, but 1800hotels.com cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this site.